And the shower was fantastic! I will share your comments with our team. Our actual server never showed up once. Javy, would get us four chairs in the front row and set up a table and an umbrella for us and the kids. trailer <<4732211FF66A44BA929F44A6E1DA8DEF>]/Prev 544231/XRefStm 1920>> startxref 0 %%EOF 315 0 obj <>stream $125 was a lot to pay for just a beach chair and an attendant putting my towel on it upon arrival. The islander charm of San Juan will quickly win you over. Following a $65 million redesign, Fairmont El San Juan Hotel blends modern tropical splendor with old-world elegance. If possible to modify your reservation on open table the experience would be a lot better and easier. 0000016831 00000 n 0000017598 00000 n This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Techno like music playing with bachelorette parties ruined the atmosphere. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. In the future, for a longer stay, we'd prefer the Villa Rooms near the beach and pools. Our server was amazing though and i wish we got his name. 0000006862 00000 n Good. Maria in the Cana restaurant was absolutely wonderful and a bundle of information on the best places to go! including 2 other families. Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. El San Juan/Fairmont has a better beach but the area doesn't have as many dining choices in walking distance. Report. It is in an area that is safe and easy to get an Uber. Fairmont El San Juan Hotel. Gonzalez, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar The percentage off is calculated based on the room rate at time of reservation and varies by property and stay duration. 0000103975 00000 n Add to that her sweet smile and hospitality. A manager finally came and was able to switch me to a room with a double queen. we expected the worst based on reviews, but honestly everything was great! We are located right on the water, and perfect to celebrate Birthdays, Anniversaries, or just a reason to celebrate!

Please email: Tara.Dickie@Fairmont.com

, Join us for private events at our Beach Club! Margaritaville Beach Resort - Nassau: This beachfront resort in the Bahamas offers a range of activities, from water sports to relaxation at the St. Somewhere Spa. This is never our intention, and we'll be sure to discuss all of your comments internally to ensure that we are still providing the best service possible. requirement to provide proof of a negative COVID-19 test to return to the Perfect beach day,it was absolutely worth it! Address. Andres at the towel counter was excellent, very friendly and attentive. 0000011721 00000 n 6063 Isla Verde Avenue, Isla Verde, PR 00979-5706. 0000016403 00000 n Well what they should understand is they would be making more money (Gratuity)if they make their guests happy and of Course automatically hotel also would make more money if guests return or recommend hotel to the friends and family.. It is run down the roof was leaking in several places in the lobby. Beach wasnt overcrowded. New mattresses, new tv with 60 cable channels, fridge and new bathroom.- Beach is AMAZING. I will share your comments with our team. Contemporary take on a traditional steakhouse. Special menu. Definitely recommend!! We had a wonderful time booking seaside cabanas see u again soon, Very relaxing love the fairmont We enjoy the food and drinks. We are searching for available rooms. Well & Being offers a palette of uniquely rewarding and deeply personalized experiences in an amazing spa and wellness setting, which infuse life with a greater sense of vitality. This is not the case. At this price point I would. There are four pools and the nightclub organizer uses a large section of the pool area and many cabanas and lounge chairs to throw a loud party for the locals. Value 3.9. Only the amount confirmed at the time of booking in that currency is guaranteed. We spent the Easter holiday at El San Juan and below are my notes: - No blankets available for sofa bed (they gave us 4 sheets and said 'sorry') - Dinner at Meat Market took 45 minutes for food to arrive (no offer of compensation) - Music at pool is WAY TOO LOUD - Upon arrival tile floor in room was 'greasy' and slippery - Floor lamp was broken / bent - Toilet paper was loose, kept tilting to on side - Room in general is very dark - No cream for coffee at Cana on 4/7 - Rain on 4/8 - multiple leaks in lobby ceiling with. Thank you for your patience. I am not cheap specially when im on vacation but $60 for 3 bottles of waters its insane Its taking advantage of tourist. I'm not a complainer but was extremely miffed at the number of basic maintenance issues. Nightmare of experience. updates, please visit Discover Puerto Rico. 0000091783 00000 n 6063 Av Isla Verde 00979San Juan Puerto Rico, Contact email esj.reservations@fairmont.com, Access: 2 km / 1.24 mi 1 hrs 9 min walk / 9 min drive, Access: 3 km / 1.86 mi 1 hrs 23 min walk / 13 min drive, Access: 5 km / 3.11 mi 1 hrs 39 min walk / 18 min drive, Access: 8 km / 4.97 mi 1 hrs 39 min walk / 22 min drive, Access: 10 km / 6.21 mi 1 hrs 39 min walk / 14 min drive, Access: 65 km / 40.39 mi 1 hrs 39 min walk / 1 hrs 6 min drive, Access: 75 km / 46.6 mi 1 hrs 39 min walk / 1 hrs 39 min drive, Access: 35 km / 21.75 mi 1 hrs 39 min walk / 1 hrs 21 min drive, Check-in from 04:00 PM - Check out up to 11:00 AM. Relax on the beach or drift past rock waterfalls in the beautiful lagoon pool all surrounded by lush gardens inviting you with a warm welcome. Reviewed If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Feedback is very important to us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. They even gave us beach chairs and umbrellas. 2023. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. - See 1,503 traveler reviews, 1,404 candid photos, and great deals for Fairmont El San Juan Hotel at Tripadvisor. It was hard to get towels and if you dont save a lounge chair fairly early(before 9) with an umbrella you will burn. The resort features I was pleasantly surprised since this was Easter Sunday and they were busy. Small Shore Excursions generally range in size from 2-20 people, providing a more personalized experience than the large excursions offered by the cruise lines. beach is lovely and not too crowded, menu has a lot of healthy options. 0000002788 00000 n We appreciate you sharing your experience for others to read. The pools were not terribly crowded but it was hard to find unoccupied chairs. Apr 03, 2023; ID for Child . Everything you need is right there. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Positioned beneath the most authentically recognizable feature of the Fairmont El San Juan, Chandelier Bar has become the epicenter of the hotel's nightlife-a gathering place for locals and travelers alike for generations. They only had one brunch option at $55 per person. Easy/Minimal Physical Activity: Only light walking and no major climbing required. Situated floors 4-7 in the Grand Tower with Partial Ocean Views, Enjoy up to 20% off your stay when you book before September 5, 2023 for stays through December 30, 2023.. I think its definitely a better deal if you have older kids and adults. Staying in an Airbnb on Ashford Avenue. 2023-04-21. For a great night out go to the terrace Mist Rooftop Bar & kitchen. We stayed for a week and found the grounds quite beautiful, with easy access to multiple pools and the beach. 2023. Members' rate available: Save up to 10% at participating hotels with our loyalty programme. Plus a lively nightlife for even more unforgettable times. Choose from a collection of inspired accommodations: modern I can go on and on here with all the bad experiences we had it at this hotel for those five days we spent there. 3374 . There are cabanas but this level does not include one. read less. Nice area by the tennis courts to shower and change before catching a cab to the airport. Do hotel guests also have to purchase day pass to use pools, chairs etc? negative test result upon arrival, we can assist you with several options, This casual, family-run restaurant is an ode to authentic Italian fare. I do typically stay at the hotel annually . 6063 Isla Verde Avenue, 00979 San Juan, Puerto Rico - Excellent location - show map. Even tried being sent to the managers number and they did not answer nor call us back. 0000012776 00000 n This was an awesome experience thanks to all of the hotel workers hard work. Well what they should understand is they would be making more money (Gratuity)if they make their guests happy and of Course automatically hotel also would make more money if guests return or recommend hotel to the friends and family.. in room. 3. Executive Lounge & VIP Floor Supervisor - Gold. At every turn, Fairmont El San Juan will captivate guests with its island hospitality, storied decor, innovative cuisine, proximity to the best things to do in San Juan, and an exciting nightlife inspired by life's greatest moments. . Overall, we were very satisfied with our stay.Pros: -Hotel was just renovated and is extremely clean.- Rooms are beautiful. I was really disappointed with the service. As we left, we noticed 3 men scoping the area and acting suspiciously. Fairmont El San Juan Hotel honors the best traditions of the past while creating high-impact new ones, inviting all of the community to find new, festive reasons to plan a gathering. I wouldn't know however, if it still does. However, the room was a low floor that did not have floor to ceiling windows which was also listed on my reservation. 45th Anniversary and they are hitting it out of the park! To the left and right of the hotel are food stands that sell empanadas(chicken or beef), chicken kebobs, tacos, pizza, bottles of water, and pina coladas.- Great location to shops and restaurants. Choose from a selection of popular family travel and couples offers below. The pool was very clean and the drinks were tasty. The cabana on the beach was amazing. more. There are more places to choose from in the, el san juan hotel isla verde, el san juan resort and casino, el san juan hotel casino, the waldorf astoria collection carolina, el san juan hotel puerto rico, 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706 Puerto Rico, Lock in the lowest price from these sites, Experience Fairmont Moments - Save up to 20%. nearby areas, or we can arrange for an in-house doctor to complete your test at - Plenty of towels by the pool and at the beach - Beach is very nice- wind direction will determine whether its calm or choppy. Rented a cabana for the day. But the biggest problem I had with them besides the fact that staff Reserve. Lots of extra charges. We had food left over which we took to our daybed. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Where San Juan's people, parties and performances come together. 0000012008 00000 n Fairmont Doha offers a curated selection of 5-star experiences, including helicopter rides over Doha, dune bashing, desert picnics and yacht cruises. It it wasn't terrible. Got a good deal through tripadvisor plus. Wasnt friendly was the fact I have a special needs child and the guest relations Didnt try to accommodate us properly they had ZERO compassion and they are not prepared and trained to accommodate special needs guests..They seemed to care less from the minute we stepped to the hotel til the end. Enjoy up to 20% off your stay when you book before September 5, 2023 for stays through December 30, 2023.. more, You seem to have JavaScript disabled. Thank you again for sharing your experience. We did the $450 cabana for 4 people. 0000117298 00000 n But service , the amenities and the cabana were really nice. Feel immersed in the Puerto Rican culture in a place timelessly true to the guests feel immersed in island culture. It is always a pleasure to receive feedback. Resort fee $60/day. These tours are similar in size to those of the cruise lines. However if you are looking for a pool / beach with a loud party scene and basic room accommodations then it's fine. Much cheaper than the local taxi companies. I wouldn't know however, if it still does. Juan our server was very attentive. We had the best time using the day beds ! This particular experience includes a daybed with the occasional umbrella if youre lucky enough to find one. That traveled with us. Book now at CAA - Fairmont El San Juan Hotel in Carolina, PR. Condado Vanderbilt Hotel, San Juan. I gave this resort a three because of the protestors that work at the resort that was extremely loud our entire spring break trip. If a spa treatment is what you have been dreaming of, you will also receive a 10% discount for spa services at the serene Akua Spa. A night of excitement can be followed by a relaxing day beneath a pool cabana, where guests are welcome to relax Pia Colada in hand. Dear Kristiane J., Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. You have Javascript disabled. Check-out 11:00 am. Access to the beach is quick and convenient, and there are plenty of pools in which you can relax and unwind. Another pool attendant said we should go to the bar and order food because if the server did show up it would be a long wait. We offer full private buy-out options for our Cabanas or Restaurant dining! To learn more about our protocols, please visit. elegant past and present seamlessly, with warm textures and subtle ocean hues. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. Bring valid photo ID and check-in at the security gate next to Brava. 0000002101 00000 n The room is AWSOME,the woodworking down stairs is gorgeous. Email: reservations@fairmont.com International Toll-Free Reservations Main Global Consortia Number: 800 0441 1414 For membership inquiries Fairmont President's Club Tel: 1 (877) 232-7070 (Canada/USA) or +1 (506) 877-3093 (International) Email: FPCGuestServices@fairmont.com Its a bit annoying to see these prices pop up on your room bill. Dined on May 18, 2022. overall 3 . Dont do a taxi they are almost double what an Uber is. Job in Dallas - Dallas County - TX Texas - USA , 75215. No one was happy with the experience at this hotel. Isla Verde, Carolina, 00979, Puerto Rico, 6063 Isla Verde Avenue Carolina, 00979, Puerto Rico. Stay connected with Fairmont Hotels and Resort and enjoy the latest promo code. View all properties on our map and list page. Just annoying when you cannot get in contact with anyone or your questions answered. Awesome location, great service and atmosphere. Thank you again for sharing your experience. Every Saturday! From jazzy interior clubs to delightful outdoor pools, this hotel offers a little bit of something for everyone. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. starting at. It's unfortunate to hear that you didn't enjoy your time with us, and we apologize for any lack of service during your stay. : - , : 15 8, 5 4 - 1,504 , 1,404 . starting at. Book your private event, or large party with us at El San Juan Beach Club. 2 reviews. 0000009820 00000 n Another minor irritation was drinks priced differently at different bars. _ ME]t]i4n}~#:S3C_/^{au?KuZ\g>~^?Ac-ZjE;Gi>cnvyWn,WXy uBl_}zd?`'dX4~ZBmF>XqWE{7.Wtlq8~8X+6 kzn9o._>:Qsie;2{#;|ql8+[28k{`@2`w`L.B%qT0mZ.WL R$molX. The cats are a little much all The cheapest price a room at Fairmont El San Juan Hotel was booked for on KAYAK in the last 2 weeks was $410, while the most expensive was $869. 3.0. 874 reviews. The manager told me he would switch us to a double queen when one became available. 45 minute layover in San Juan Apr 23, 2023. where to kayak when staying in old san juan Apr 22, 2023. Pros: smells great. The hotel is absolutely beautiful. This is the version of our website addressed to speakers of English in the United States. We very much appreciate your candid comments regarding your stay at the Fairmont El San Juan Hotel. Bring your own drinks from the room. Fairmont El San Juan's poolside service embodies authentic Puerto Rican hospitality. 0000001920 00000 n #8 of 15 hotels in Isla Verde. I booked it with my travel agent , and she is part of the virtuoso network , which this hotel is part of the program . Easy access to the beach, but unfortunately Fairmont dont train their staff properly in the average of 10 workers 2 of them were nice and 8 werent tourists friendly no matter how much you tipped them or how nice you were to them they wouldnt give you good service. Cabanas can be cancelled by 10:00am AST the day before your reservation date. 0000160066 00000 n Omakase Dinner at the Sushi Bar. islands heritage, artfully blending the best elements of yesterday, today, and So none of us would ever ever recommend this hotel for any one looking to have a pleasant, relaxing vacation specially if you have a family member with special needs.. Stay away!!!!! Estars muy cerca de atracciones como Playa de Luquillo y Casino Wyndham Grand Rio Mar. Thats the real reason we chose this place. 253 0 obj <> endobj xref 253 63 0000000016 00000 n But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. Brunch & Bottomless Mimosas Apr 18, 2023. Rates from $215. Beach, Fairmont El San Juan Hotel is an oasis of 388-guest rooms, including 84 All things considered though, the kids had a great time and so did we. Got beach chairs as we needed (included in price) Cons: rooms. 2 reviews. Cabana. Located within The Shops of El San Juan, Il Sole Pizzeria serves classic pizza, salads, and sandwiches to satisfy all your culinary cravings. You will receive 10% off all food and beverage while on the property. 0000016265 00000 n We appreciate your sharing your concerns. . The ESJ Hotel was definitely in the top three resorts my wife have ever stayed in over the last five years. The water temperature was perfect! The perfect addition to our pool experience. The hotel itself was beautiful. Easy access to the beach, but unfortunately Fairmont dont train their staff properly in the average of 10 workers 2 of them were nice and 8 werent tourists friendly no matter how much you tipped them or how nice you were to them they wouldnt give you good service. The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. Wedding parties will indulge in a relaxing day in one of the cabanas, outfitted with specialties such as aroma diffusers and customized food and wine baskets. Large loungers. All I can say is that if youre planning a trip to Puerto Rico, you can stop looking at the other hotels and book the Fairmont right now. 1 800 819 7155. The front desk staff treated me like I was a difficult customer and said those rooms were reserved for other incoming guests and mentioned several times about accommodating my request.
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fairmont el san juan hotel day pass 2023